Visitor Information

Visitor Information Centre

Get in touch with our friendly team at the Norfolk Island Visitor Information Centre for all your holiday enquiries. Our staff are happy to assist you with bookings for tours, activities and dining as well as provide information on accommodation, community events and festivals.

It’s also a great spot to pick up some Norfolk books, locally crafted souvenirs, postcards and some handy internet hot spot cards and local mobile phone credit.

Stop by or give us a call seven days a week – hours listed below.

Norfolk Island Visitor Information Centre
Bicentennial Complex, 39a Taylors Road
PO Box 95
Norfolk Island 2899

Norfolk Island Tourism + 6723 22147
Free call from Australia 1800 214 603
Free call from New Zealand 0800 667 365
Email nitourism@nirc.gov.nf

Opening hours: Weekdays 8:30am-5pm (except Wednesday: 8:30am-4pm). Weekends 8:30am-12:30pm.

Follow our Facebook page, Norfolk Island Tourism and our Instagram page, @norfolk.island

Weather

Here on Norfolk Island we are spoilt with a balmy subtropical climate year round. Temperatures range from 19° to 28° in summer and 12° to 21° in winter so be sure to pack sunscreen for sunny days and warmer clothes for nights out in the cooler seasons. Check out the latest weather forecast.

Medical Services

On Norfolk Island, Australian Medicare applies, which includes emergency medical evacuation transfers from the island to mainland Australia. Don’t forget to bring your Medicare, Pensioner and/or Healthcare cards with you.
Private travel insurance is highly advised for all visitors who do not have an Australian Medicare card.
Our island has similar medical facilities to those available in small rural towns in Australia. The local health facility, Norfolk Island Health and Residential Aged Care Service (NIHRACS), has a General Practitioner clinic with three to four doctors providing care. These doctors deal with all presenting emergencies and manage inpatients. Some dental services are available on the island, including emergency dentistry. There is an ambulance service on the island.
There is no operating theatre on Norfolk Island and pathology and x-ray services are limited. Patients with serious illness or those requiring emergency surgery are evacuated to the most appropriate hospital on mainland Australia. The Australian government covers the medivac costs for all those with a Medicare card.
Our local pharmacy, Burnt Pine Pharmacy, stocks many medications; however, may not supply less common medications. We advise that you bring sufficient supply of medication for the duration of your stay here and remember to pack it in your carry-on luggage. The Pharmaceutical Benefits Scheme (PBS) and National Diabetes Services Scheme (NDSS) applies on Norfolk Island for those with a Medicare card and NDSS card for that service.

We wish you a safe and healthy stay on our island.

In an emergency, please call 000 or visit NIHRACS immediately.
To make an appointment at the GP Clinic, call (0011) 6723 24134
To make an appointment at the Dental Clinic, call (0011) 6723 22910
For enquiries at the local pharmacy, call (+6723) 24201, or email burntpinepharmacy@ninet.nf