Your Norfolk experience starts here...

Accommodation
Norfolk Island has a wide range of accommodation, ranging from hotels, self-contained units and spacious apartments, luxury cottages or villas and holiday homes. Wherever you choose to stay you will have either an amazing ocean, valley or garden view. Norfolk Island accommodation ranges from 3 to 5 star, and most include a hire car.

Banks
The currency is the Australian dollar. Commonwealth and Westpac Bank branches are located in town. Major credit cards are accepted. There is one ATM available at the Commonwealth Bank.

Climate
Climate is subtropical with temperatures ranging from 19-28° in Summer and 12-21° in Winter. The water temperature ranges from 19-22° seasonally.

Clothing
Clothing is comfortable and casual all year round. Warmer clothes are recommended for evenings and during the winter months. Remember your hat and sunscreen in the warmer months and a torch for evening walks.

Communications
A local mobile phone service is available when you purchase a local sim card. Global roaming is available for some of the larger phone carriers. Internet WiFi cards are available for purchase for use at hot spot areas around the island. The local paper is published every Saturday, Radio Norfolk (89.9 FM) can be heard daily, & the island receives Australian digital TV channels.

Customs/Entry Requirements
As from 1 July 2016, there are changes to travel requirements for passengers travelling from Australia. Passports are no longer required however they are the preferred means of documentation. Anyone travelling between Norfolk Island and Australia will be required to identify themselves. For more information: Domestic travel between Norfolk Island and mainland Australia.

Flights
Air New Zealand operate from Sydney every Friday and Monday, Brisbane every Saturday and Tuesday. (Schedules are subject to change)
Air Chathams will commence direct flights from Auckland every Friday from 6 September 2019.

Getting around
A hire car is required to get around, or you can hire pushbikes. Ask at the Visitor Information Centre about the local Uber service. Livestock roam freely on the roads and have the right of way. General speed limit is 50 km/hr, reduced to 40 km/hr in the town centre. All drivers acknowledge passing vehicles, this is called the 'Norfolk wave' and visitors are encouraged to also wave!

Language
The main language is English, but you will often hear the Islanders speaking the local language which is a mix of Tahitian and Old English, inherited from the Bounty descendants.
Watawieh? How are you?
Thaenks f ucklun - Thanks for us
Si yorlyi morla - See you tomorrow

Markets
The Farmers markets are on every Saturday morning from 7.30 am - 10.30 am.
The Island Arts and Craft markets are on every Sunday morning from 8.30 am - 11.00 am.
Both markets are located in the Bicentennial Complex near the Visitors Information Centre.

Medical
Australian Medicare applies to the island. Visitors who do not have a medicare card are highly advised to have private travel insurance.

Postage
Australia Post provide services on Norfolk Island. The Post Office location is at P&R Groceries on the corner of Taylor's road and Ferny Lane.

Biosecurity (Quarantine)
From 1 July 2016 The Biosecurity Act 2015 applies to movements onto Norfolk Island and biosecurity import conditions will apply to all goods arriving onto Norfolk Island. Vegetables, fruits, plants and seeds are prohibited imports, to keep the island free of introduced disease. Pork and poultry importation from New Zealand is strictly prohibited. You must declare certain food, plant material (including wooden articles) and animal products on your incoming passenger card. Ask a Biosecurity officer on arrival if unsure or This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Shopping
The town centre is located in Burnt Pine on Taylor's Road, offering GST free and Duty free products. Some shops stock imported goods that may not be readily available in Australia or New Zealand. You can also purchase locally created souvenir items. As well as cafes, the shops are all within an easy stroll of each other. Normal shopping hours are 9.00 am - 5.00 pm. Most shops close all day Sundays, and on Wednesday and Saturday afternoons. Supermarkets are open 7 days a week.

Special Needs
Some accommodation places provide rooms with facilities for less mobile holidaymakers. There are also tourist attractions and activities which are user-friendly. Contact the Visitors Information Centre for further information.

Visitors Information Centre
Located in the Bicentennial Complex on Taylors Road, the Centre is open 7 days a week from 8.30 am. Call in and see the friendly staff who can arrange all your holiday requirements.

The Norfolk Island A - Z GUIDE  has been compiled to help you to understand and enjoy the island, just as the locals understand and enjoy Norfolk.

Local phone: 22147 (From Australia) 1800 214 603 or (From New Zealand) 0800 667 365  or EMAIL This email address is being protected from spambots. You need JavaScript enabled to view it.