Your Norfolk experience starts here...

Accommodation
Norfolk Island has a wide range of accommodation, ranging from hotels, self-contained units and spacious apartments, luxury cottages or villas and holiday homes. Wherever you choose to stay you will have either an amazing ocean, valley or garden view. Norfolk Island accommodation ranges from 3 to 5 star, and most include a hire car.

Banks
The currency is the Australian dollar. Commonwealth and Westpac Bank branches are located in town. Major credit cards are accepted. There is one ATM available at the Commonwealth Bank.

Climate
Climate is subtropical with temperatures ranging from 19-28° in Summer and 12-21° in Winter. The water temperature ranges from 19-22° seasonally.

Clothing
Clothing is comfortable and casual all year round. Warmer clothes are recommended for evenings and during the winter months. Remember your hat and sunscreen in the warmer months and a torch for evening walks.

Communications
A local mobile phone service is available when you purchase a local sim card. Global roaming is available for some of the larger phone carriers. Internet WiFi cards are available for purchase for use at hot spot areas around the island. The local paper is published every Saturday, Radio Norfolk (89.9 FM) can be heard daily, & the island receives Australian digital TV channels.

Cruise ships
Cruise ships occasionally do call into Norfolk Island. As there is no harbour, passengers are ferried ashore on a tender or inflatable zodiacs (depending on the ship) Coming ashore is dependent on the sea and weather conditions.

Customs/Entry Requirements
As from 1 July 2016, there are changes to travel requirements for passengers travelling from Australia. Passports are no longer required however they are the preferred means of documentation. Anyone travelling between Norfolk Island and Australia will be required to identify themselves. For more information: Domestic travel between Norfolk Island and mainland Australia.

Daylight Saving Time
In October 2019, Norfolk Island will join New South Wales, Victoria, South Australia, Tasmania and the ACT in observing Australian Daylight Saving Time. Each year, from the first Sunday in October, clocks on Norfolk Island will need to be moved forward one hour and then back one hour on the first Sunday in April.

Flights
Air New Zealand operates from Sydney International every Friday, Sunday and Monday, and Brisbane International every Saturday and Tuesday.
(Schedules are subject to change)
Air Chathams operates from Auckland International every Friday.
Please note Flights to Norfolk Island depart from the International Terminals, if you have connecting domestic flights please ensure you allow sufficient time between each flight. 

Getting around
A hire car is required to get around, or you can hire pushbikes. Ask at the Visitor Information Centre about the local Uber service. Livestock roam freely on the roads and have the right of way. General speed limit is 50 km/hr, reduced to 40 km/hr in the town centre. All drivers acknowledge passing vehicles, this is called the 'Norfolk wave' and visitors are encouraged to also wave!

Language
The main language is English, but you will often hear the Islanders speaking the local language which is a mix of Tahitian and Old English, inherited from the Bounty descendants.
Watawieh? How are you?
Thaenks f ucklun - Thanks for us
Si yorlyi morla - See you tomorrow

Markets
The Farmers markets are on every Saturday morning from 7.30 am - 10.30 am.
The Island Arts and Craft markets are on every Sunday morning from 8.30 am - 11.00 am.
Both markets are located in the Bicentennial Complex near the Visitors Information Centre.

Medical
Australian Medicare applies to the island. Visitors who do not have a medicare card are highly advised to have private travel insurance. If you are on medication, please ensure you bring sufficient supply for the duration of your holiday. 

Postage
Australia Post provide services on Norfolk Island. The Post Office location is at P&R Groceries on the corner of Taylor's road and Ferny Lane.

Biosecurity (Quarantine)
From 1 July 2016 The Biosecurity Act 2015 applies to movements onto Norfolk Island and biosecurity import conditions will apply to all goods arriving onto Norfolk Island. Vegetables, fruits, plants and seeds are prohibited imports, to keep the island free of introduced disease. Pork and poultry importation from New Zealand is strictly prohibited. You must declare certain food, plant material (including wooden articles) and animal products on your incoming passenger card. Ask a Biosecurity officer on arrival if unsure or This email address is being protected from spambots. You need JavaScript enabled to view it. for further assistance.

Shopping
The town centre is located in Burnt Pine on Taylor's Road, offering GST free and Duty free products. Some shops stock imported goods that may not be readily available in Australia or New Zealand. You can also purchase locally created souvenir items. As well as cafes, the shops are all within an easy stroll of each other. Normal shopping hours are 9.00 am - 5.00 pm. Most shops close all day Sundays, and on Wednesday and Saturday afternoons. Supermarkets are open 7 days a week. Most shops and eating out places do close on Public Holidays.

Special Needs
Some accommodation places provide rooms with facilities for less mobile holidaymakers. There are also tourist attractions and activities which are user-friendly. Contact the Visitors Information Centre for further information.

Visitors Information Centre
Located in the Bicentennial Complex on Taylors Road, the Centre is open 7 days a week from 8.30 am. Call in and see the friendly staff who can arrange all your holiday requirements.

WiFi
Norfolk Island only operates with a 2G mobile network and has public Wi-Fi access areas available around the island.    This means that the Island's mobile network's capabilities is limited to voice calls and basic SMS (no pictures or attachments) - no data can be transmitted on a 2G network.  Local Pre-paid SIM cards are available for purchase from various vendors for $20.  Norfolk Telecom Hotspot Vouchers are available for purchase for pre-paid internet time using your device's Wi-Fi capabilities, and these vouchers are also available from various vendors and can be used at any of the Norfolk Telecom Hotspot service locations around the island, namely all cafes and some of the accommodations.  You might like to enquire with your accommodation reception as to whether they have a Norfolk Telecom Hotspot service available on site.  Norfolk Telecom does have international roaming agreements with most Telecommunications providers, however this is only available to POST-PAID customers (not pre-paid accounts).  International Roaming will provide the ability to make voice calls and basic SMS messages - it does not have the provision to roam with data.” 

The Norfolk Island A - Z GUIDE  has been compiled to help you to understand and enjoy the island, just as the locals understand and enjoy Norfolk.

Local phone: 22147 (From Australia) 1800 214 603 or (From New Zealand) 0800 667 365  or EMAIL This email address is being protected from spambots. You need JavaScript enabled to view it.