Customs & Immigration

Customs and Immigration

Customs & Immigration

Please be advised that changes to travel requirements from Australia to Norfolk Island will come into place as from 1 July 2016. Official details to be confirmed.
Up until June 30th, 2016, the following information is still correct. All visitors require a passport or an official Australian Document of Identity (not just ID) that is valid for a period longer than their period of intended stay on Norfolk Island, an onward/return airline ticket out of Norfolk Island and proof of suitable accommodation on-island. Passports not issued by Australia or New Zealand must be valid for a period of at least one month beyond the period of intended stay on Norfolk Island.
Click CUSTOMS or click IMMIGRATION for further information. 

All visitors require an Australian visa except for persons travelling on an Australian or New Zealand passport or persons holding a passport endorsed with Permanent Resident of Norfolk Island visa label. The required Australian visa must be valid for a period of 30 days beyond the period of intended stay on Norfolk Island. If arrival to Norfolk Island is via Australia, that visa must be a multiple visa.

Vegetables, fruits, plants and seeds are prohibited imports to keep the island free of introduced disease. Pork and poultry importation from New Zealand is strictly prohibited.


Your personal concessions allows you to bring into Norfolk Island duty free items, contact the Norfolk Island Customs office for further information.If you are uncertain ask a Customs Officer on arrival, before submitting your arrival card.

As with any border protection, certain items are prohibited. Most prohibited items are prohibited because of the impact it could have if allowed to be imported into the country. One single selfish act of smuggling could lead to the devastation of Norfolk Island as a tourist destination. Your assistance to preserve this destination would be appreciated.

Norfolk Island can boast that it is relatively pest free and crime free. The importation of certain goods such illicit drugs or plant material that may contain disease can have an impact on the lifestyle and freedom that Norfolk Island enjoys. We ask that any person travelling to Norfolk Island respect what we have and take into account the need to impose restrictions on certain items.

Customs House Office
Bicentennial Complex, Taylors Rd Norfolk Island 2899
Phone  + 6723 22140
Facsimile + 6723 23260

Airport Office
Phone + 6723 22050

On Call Duty Officer
Mobile +6723 51161

VHF Radio
Channel 16