General Information

General Information

If you would like to ask any futher questions please contact Norfolk Island Tourism by email or phone for fast and friendly support.

Email:This email address is being protected from spambots. You need JavaScript enabled to view it. or phone from Australia 1800 214 603 or New Zealand 0800 NORFOLK

There are over 60 properties on the island ranging from hotels and luxury cottages to self contained units and budget apartments. All visitors arriving on the Island must have prebooked accommodation or be staying with friends or relatives to be able to enter Norfolk Island through immigration. Click here to Search Norfolk Island Accommodation.

These include Church of England, Uniting, Community Church, Jehovah's Witness, Bahai, Catholic and Seventh Day Adventist. Call into the Visitors Information Centre for service times.

Subtropical. Average rainfall 1328mm per year. Lovely summer days from 24 degrees but not exceeding 28.4 degrees, nights 19-21 degrees. Idylic days mid-winter, with temperatures ranging from 12 at night to 19-21 degrees during the day.

Comfortable and casual day and night. It's wise to pack a sweater and light nylon jacket, strong shoes for walking and a torch for night outings. Remember a hat and sunscreen.

A mobile phone service is available on Norfolk Island by purchasing a local sim card (this will not work if your mobile phone is 'locked' into a plan) Global roaming is available if you have activated on your phone before arrival. There is  internet cafe in the Village and at P&R groceries, or you can purchase a prepaid voucher to use the internet in wireless hotspot areas. There is one community radio station, radio Norfolk broadcasts daily FM89.9 and AM1566. The local newspaper "The Norfolk Islander" is published every Saturday.

Currency used on the island is the Australian dollar. The Commonwealth Bank and Westpac have branches at Burnt Pine. The Commonwealth Bank has an ATM. Travellers cheques and most credit cards are widely accepted.

Customs & Quarantine
Please refer to the official Norfolk Island Customs website for all details.


The general speed limit is 50km/hour, reduced to 40km/hour in the shopping centre. All livestock roaming the roads have the right of way. Driving is on the left hand side of the road and locals wave to all passing vehicles. This is called the "Norfolk wave" Visitors are encouraged to do the same.

240 volts AC, 50 cycles, three pin plug. As electricity is made locally by diesel generators, a power surge protection device is advised for electronic equipment, particularly computers.

Entry/Passport Requirements
Please refer to the official Norfolk Island Customs website for all details.

Air New Zealand operates 5 flights to Norfolk Island every week: ex Sydney every Friday and Monday, ex Brisbane every Saturday and Tuesday and every Sunday from Auckland.

Food - Paddock to Plate 
All fruit and vegetables are grown on the island, in season and picked daily for you to enjoy that day! There are over 30 eating out places for you to experience tasty delicious dishes made from the freshest ingredients. Add to the mix fresh fish & local beef, & small boutique products such as coffee, honey & cheese

Geographical Location

Norfolk Island is 1610kms ENE of Sydney, 1456kms ESE of Brisbane, 1063kms NNW of Auckland and 772kms SE of Noumea. Norfolk Island is a volcanic outcrop 8km long and 5km wide. Two smaller uninhabited islands, Nepean and Phillip, lie to the south at a distance of 1km and 6km respectively. Norfolk Island is 3855ha.

KAVHA World Heritage site & Kingston Museums.
The historical area of Kingston is the site of the first Polynesian arrivals, two convict settlements and the arrival area of the descendants of the Bounty mutineers. The Georgian buildings and ruins that make up the convict site is part of the 11 convict sites of Australia, Norfolk is the oldest and now World Heritage listed. There are 4 museums that are open every day telling the stories of this island's amazing

The language spoken on Norfolk Island is English, but you'll hear the Islanders speaking Norfolk, a unique language derived from the speech of the Bounty Mutineers and their Tahitian wives and companions who settled Pitcairn Island in 1790.

Here's a taste of the local language: 

Norfolk English
Watawieh Yorlye? How are you?
Si Yorlye Morla See you tomorrow
Kushu Good
Hili Lazy

The Norfolk Island hospital provides a dental clinic, pharmacy and 24 hour emergency service. Private travel insurance is highly recommended, as Australian Medicare does not extend to Norfolk Island.

National Park
Norfolk Island National Park welcomes visitors to explore its stunning scenery and rich diversity of bird life. From bushwalks to barbecues, there is something for everyone. Experience natural Norfolk Island on the walking tracks in the national park. Tracks wind through lush palm forests, stands of Norfolk Island pine and along the coastal fringe. You can even walk beneath the tallest tree ferns on earth. Take in the incredible island views from Mt Pitt and Mt Bates, the two highest points on the island. Visit the Captain Cook monument and lookout platform for spectacular coastline views and make use of the picnic facilities and barbecues provided.
For more information check out

Norfolk Island Botanic Gardens
The botanic garden is a great place to explore and learn about Norfolk Island's plants and animals. Wander through the cultivated gardens to see a display of Norfolk Island's unique plants, and then take a stroll along some of the beautiful walking trails to see the plants in their natural environment and maybe even see some of Norfolk's amazing birdlife, such as the endemic green parrot ( a species found no where else in the world)

Predominant among its trees is the stately Norfolk Island Pine which can reach a height of 57m.

Norfolk has approximately 1,600 citizens with roughly equal numbers of Pitcairn descendants, Australians and New Zealanders.

Shopping and Island Markets
Usual shopping hours are 9 am - 5 pm. Some shops are closed all day Sundays, and on Wednesday and Saturday afternoons. Supermarkets opens 7 days: Foodland Supermarket closes at 6pm,P & R groceries closes at 9pm and Paw Paws mini mart closes at 9pm. The island markets are held every Sunday morning and offers local souvenirs, art and craft and home made cooking. The Farmers markets are held every Saturday morning and offer seasonal fruit and vegetables. Both markets are held in the Bicentennial Complex near the Visitors Information Centre. The Post Office and Philatelic Bureau opens Monday to Friday; NI has its own postage stamps and phone cards.  Click here to Search Norfolk Island Shopping & Local Businesses

Time Difference
From the 4th October 2015 Norfolk Island moved to UTC +11:00, this means the Norfolk Island is one Hour ahead of Australian Eastern Standard Time. Norfolk Island does not have daylight saving.

There is no public transport on the island so a hire car is highly recommended. Most accommodation properties include a hire car. There's a taxi service which operates on casual hours or if you have a good level of fitness you are able to hire a mountain bike. Please be advised that wandering livestock have the right of way on the roads.

Travel Insurance
Australian Medicare does not extend to Norfolk Island. It is therefore highly recommended that ALL passengers travelling to Norfolk Island from both Australia and New Zealand obtain adequate travel insurance.

Visitors Information Centre
Located in the Bicentennial Complex, Taylors Road, the Centre is open 7 days a week from 8.30am. Call in and see the friendly staff who can arrange all your holiday requirements. Ph. 22147 or Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Weddings and renew your vows
You can hold your wedding or renew your vows on Norfolk Island and enjoy your honeymoon all in one! Choose from stunning outdoor scenic locations or from one of the many Churches including the beautiful historic chapel. The usual wedding services such as florist, hair and make up, cars etc are available on the island. Some accommodation properties offer wedding packages.